Privacy Policy
Last Updated: May 5, 2026
Arreola Familia LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and handle your personal information.
1. What information is collected
We collect information that you provide directly to us, such as your name, email address, and phone number when you fill out an opt-in form. We also collect automated data including your IP address, browser type, and usage patterns via cookies to improve site performance.
2. How user data is used
Your data is used to provide our services, respond to inquiries, and send communications. This includes sending transactional or promotional SMS and email messages if you have provided explicit consent. We may also use data for internal analytics to improve our website experience.
3. SMS Opt-in Details
Users opt-in to SMS by providing their phone number and checking an explicit, required consent box on our forms. Consent is collected specifically for receiving updates, promotions, and next steps related to our services.
4. Cookie and Tracking Practices
Our website uses cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Data Security and Handling
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
6. User Rights
You have the right to access, correct, or request the deletion of your personal data at any time. To opt-out of communications:
Email: Click the "unsubscribe" link in any email footer.
SMS: Reply STOP to any message to unsubscribe immediately. Reply HELP for assistance.
SMS / Text Messaging
By submitting your phone number through any Mindframe Media form, you consent to receive text messages from Mindframe Media (Arreola Familia LLC) regarding consultations, appointment reminders, follow-up communications, and marketing related to our
services.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For
help, reply HELP.
Phone numbers, SMS opt-in consent, and related personal data are not shared with third parties for any purpose. SMS data is used
solely for direct communication between Mindframe Media and you.
8. Mobile Information Sharing Statement
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Instagram and Meta Platform Data
When you authorize Mindframe Media to access your Instagram Business or Creator account through the Instagram API with Instagram Login, we collect a defined set of data on your behalf. This section describes that data and how we handle it. By authorizing our application during onboarding, you consent to this collection. This data is what Meta refers to as "Platform Data."
### 9.1 What we collect from Instagram
We collect the following from your Instagram account when you authorize our application:
- Your Instagram username, Instagram user ID, and account type.
- Conversation metadata: participant IDs and the last-updated timestamp for each conversation.
- Direct message content: message body text, sender ID, recipient ID, and message creation timestamp.
- When applicable, the source ad ID and icebreaker title that initiated each conversation.
We do not collect: post media, follower lists, follower counts, story content, archived messages older than what the Instagram API exposes, or data from any account other than the one you explicitly authorized.
9.2 How we collect it
When you click "Connect Instagram" in your client portal at app.mfdash.xyz, you are redirected to Meta's standard authorization screen ( OAuth consent screen ). After you review the requested permissions and grant consent, our application receives an access token scoped to your Instagram account.
We use this token to read your conversations and messages via the Instagram API. Reads happen via periodic polling of the Instagram Graph API and via webhook events delivered by Meta when supported.
Access tokens are stored encrypted at rest in our secured database. Tokens are scoped per client and isolated from other client data.
9.3 How we use it
The Instagram data we collect is used exclusively for analytics and reporting displayed to you and your account team. Specifically:
- Your private client portal at app.mfdash.xyz/portal/<token> displays a "DMs Received" widget summarizing your ad-driven direct message volume, daily trends, and which icebreaker prompts drove the most engagement.
- Our internal operations team uses an admin view to monitor DM performance across all clients we serve, so we can recommend creative and budget adjustments to your campaigns.
- Aggregated, non-personally-identifying patterns inform our recommendations on Instagram ad creative strategy across our client roster.
We do not use your Instagram data for:
- Advertising or audience targeting outside of campaigns you have explicitly approved.
- Training machine learning models with content from outside your own scoped data.
- Generating outbound messages on your behalf. Our application reads your messages for analytics only. Replies to your DMs continue to be sent by you through the standard Instagram app.
9.4 Retention
We retain your Instagram data only while you are an active Mindframe Media client. Specifically:
- All collected data is retained for the duration of your active service with us.
- If your account becomes inactive for 90 consecutive days, we begin a purge of the associated data.
- If you revoke your Instagram authorization (see Section 9.5), data is purged within 30 days.
9.5 How to revoke access and delete your Instagram data
You can revoke our OAuth access to your Instagram account at any time:
1. Visit https://www.instagram.com/accounts/manage_access/ while logged into the Instagram account that authorized us.
2. Find "Mindframe Growth OS APP" in the list and tap Remove.
When you revoke access, Instagram notifies our application via Meta's standard deauthorize webhook. We immediately mark your access token as revoked, and the associated data is scheduled for deletion within 30 days.
You can also request immediate data deletion by emailing arreola25b9@gmail.com with the subject line "Instagram data deletion request" and the Instagram handle you authorized.
9.6 Third-party sharing
We do not sell, rent, or share your Instagram data with any third party for any purpose. Your data is processed only by Mindframe Media (Arreola Familia LLC) systems and is not transferred to advertisers, analytics platforms, model training services, or any other external service.
9.7 Contact for Instagram data requests
For questions, data access requests, corrections, or deletion requests related specifically to Instagram or Meta Platform Data, please contact:
- Email: arreola25b9@gmail.com
- Subject line: "Instagram data request"
- Response time: within 7 business days
Privacy Policy
Last Updated: May 5, 2026
Arreola Familia LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and handle your personal information.
1. What information is collected
We collect information that you provide directly to us, such as your name, email address, and phone number when you fill out an opt-in form. We also collect automated data including your IP address, browser type, and usage patterns via cookies to improve site performance.
2. How user data is used
Your data is used to provide our services, respond to inquiries, and send communications. This includes sending transactional or promotional SMS and email messages if you have provided explicit consent. We may also use data for internal analytics to improve our website experience.
3. SMS Opt-in Details
Users opt-in to SMS by providing their phone number and checking an explicit, required consent box on our forms. Consent is collected specifically for receiving updates, promotions, and next steps related to our services.
4. Cookie and Tracking Practices
Our website uses cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Data Security and Handling
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
6. User Rights
You have the right to access, correct, or request the deletion of your personal data at any time. To opt-out of communications:
Email: Click the "unsubscribe" link in any email footer.
SMS: Reply STOP to any message to unsubscribe immediately. Reply HELP for assistance.
SMS / Text Messaging
By submitting your phone number through any Mindframe Media form, you consent to receive text messages from Mindframe Media
(Arreola Familia LLC) regarding consultations, appointment reminders, follow-up communications, and marketing related to our
services.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For
help, reply HELP.
Phone numbers, SMS opt-in consent, and related personal data are not shared with third parties for any purpose. SMS data is used
solely for direct communication between Mindframe Media and you.
Mobile Information Sharing Statement
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Instagram and Meta Platform Data
When you authorize Mindframe Media to access your Instagram Business or Creator account through the Instagram API with Instagram Login, we collect a defined set of data on your behalf. This section describes that data and how we handle it. By authorizing our application during onboarding, you consent to this collection. This data is what Meta refers to as "Platform Data."
9.1 What we collect from Instagram
We collect the following from your Instagram account when you authorize our application:
- Your Instagram username, Instagram user ID, and account type.
- Conversation metadata: participant IDs and the last-updated timestamp for each conversation.
- Direct message content: message body text, sender ID, recipient ID, and message creation timestamp.
- When applicable, the source ad ID and icebreaker title that initiated each conversation.
We do not collect: post media, follower lists, follower counts, story content, archived messages older than what the Instagram API exposes, or data from any account other than the one you explicitly authorized.
9.2 How we collect it
When you click "Connect Instagram" in your client portal at app.mfdash.xyz, you are redirected to Meta's standard authorization screen ( OAuth consent screen ). After you review the requested permissions and grant consent, our application receives an access token scoped to your Instagram account.
We use this token to read your conversations and messages via the Instagram API. Reads happen via periodic polling of the Instagram Graph API and via webhook events delivered by Meta when supported.
Access tokens are stored encrypted at rest in our secured database. Tokens are scoped per client and isolated from other client data.
9.3 How we use it
The Instagram data we collect is used exclusively for analytics and reporting displayed to you and your account team. Specifically:
- Your private client portal at app.mfdash.xyz/portal/<token> displays a "DMs Received" widget summarizing your ad-driven direct message volume, daily trends, and which icebreaker prompts drove the most engagement.
- Our internal operations team uses an admin view to monitor DM performance across all clients we serve, so we can recommend creative and budget adjustments to your campaigns.
- Aggregated, non-personally-identifying patterns inform our recommendations on Instagram ad creative strategy across our client roster.
We do not use your Instagram data for:
- Advertising or audience targeting outside of campaigns you have explicitly approved.
- Training machine learning models with content from outside your own scoped data.
- Generating outbound messages on your behalf. Our application reads your messages for analytics only. Replies to your DMs continue to be sent by you through the standard Instagram app.
9.4 Retention
We retain your Instagram data only while you are an active Mindframe Media client. Specifically:
- All collected data is retained for the duration of your active service with us.
- If your account becomes inactive for 90 consecutive days, we begin a purge of the associated data.
- If you revoke your Instagram authorization (see Section 9.5), data is purged within 30 days.
9.5 How to revoke access and delete your Instagram data
You can revoke our OAuth access to your Instagram account at any time:
1. Visit https://www.instagram.com/accounts/manage_access/ while logged into the Instagram account that authorized us.
2. Find "Mindframe Growth OS APP" in the list and tap Remove.
When you revoke access, Instagram notifies our application via Meta's standard deauthorize webhook. We immediately mark your access token as revoked, and the associated data is scheduled for deletion within 30 days.
You can also request immediate data deletion by emailing arreola25b9@gmail.com with the subject line "Instagram data deletion request" and the Instagram handle you authorized.
9.6 Third-party sharing
We do not sell, rent, or share your Instagram data with any third party for any purpose. Your data is processed only by Mindframe Media (Arreola Familia LLC) systems and is not transferred to advertisers, analytics platforms, model training services, or any other external service.
9.7 Contact for Instagram data requests
For questions, data access requests, corrections, or deletion requests related specifically to Instagram or Meta Platform Data, please contact:
- Email: arreola25b9@gmail.com
- Subject line: "Instagram data request"
- Response time: within 7 business days